What Net-3 operates
Net-3 runs a portfolio of production Laravel and PHP workloads on Linux — including the infrastructure behind Fast-Name — without a dedicated 24/7 on-call team. Reflex is the layer that keeps those services healthy between deploys.
The setup
- Production Laravel and PHP across multiple Linux servers
- PHP-FPM, Nginx, MySQL, Redis, queue workers
- Reflex agent + Brain in graduated auto-repair on validated playbooks
- Reflex Pipeline gating deploys on real health checks
Before Reflex
The usual patchwork: a server panel for deploys, uptime checks, Slack alerts, and a drawer of restart scripts that only worked when the person who wrote them was awake. The incidents that hurt most were the revenue-impact ones — 502s during peak traffic and queue backlogs on customer mailers.
What changed
With Reflex running, the failure modes that used to page a human now get detected, dry-run, and repaired automatically on the playbooks we trust — every action behind a full audit trail. The operational result, in words: fewer 3am pages, faster recovery, and one tool where we used to run three.
What Reflex caught
- PHP-FPM worker exhaustion / 502 recovery
- Queue worker stalls and backlog clearance
- Disk trajectory alerts before a volume fills
- Post-deploy health regression caught by Pipeline gating
The hard numbers (platform telemetry)
We keep the named story qualitative on purpose. The numbers below are aggregated Reflex platform telemetry across live Linux servers — the single source of truth we cite everywhere.
- Incidents observed (platform)
- 4,312
- Resolved automatically
- 61%
- PHP-FPM repair speed
- 18× vs manual
- MTTR: manual → automated
- 43 → 4.8 min
Aggregated platform telemetry from the PHP production incidents 2026 study and ongoing Reflex Brain repairs. Not a guarantee for your fleet.
“We run our own company on Reflex. If it could not keep our production online, we would not ask anyone else to depend on it.”